The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

[“Client”, “Customer”, “You” and “Your”] refers to you, the person accessing the website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves where specified. All terminology herein is relative to the offer and acceptance of goods/services and consideration of payment necessary constituting contractual obligation as defined by the Sale of Goods and Supply of Services Act (as amended) to assist the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products in accordance with and subject to prevailing English & Welsh Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same. Clients are deemed to have read, understood and agreed to abide by the following terms and conditions:

• Cookies – This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyse and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.

Privacy Policy – We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure security and to provide the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

This is the privacy notice of Ground Transport Group Ltd. This company is registered in England and Wales, Number 03079368 | VAT no: 970 3682 06. Our Registered Address is 107 Hindes Rd, Harrow, Middlesex HA1 1RU. Our contact email is: hello@groundtransportgroup.com.

• We currently collect and process the following information:
Personal identifiers, contacts, and characteristics (for example, name, phone number, and address contact details)

How we get the personal information and why we have it – Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Reader signup(s)
• Quotation(s)
• Event registration(s)
• Competition(s)
• Legitimate business purposes

We use the information that you have given us to:

• Send marketing material(s) via our organisation relating to products and / or services that we provide
• To provide quotation(s) for business products and / or services we provide
• To be registered to attend event(s) that we are hosting
• To be entered into promotional competition(s)
• To be contacted via our organisation for legitimate business purposes

We may share this information with:

• Only within the Ground Transport Group organisation (i.e. your data will not be shared with any third parties)

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

A) Your consent. You can remove your consent at any time. You can do this by
emailing: hello@groundtransportgroup.com
B) We have a contractual obligation.
C) We need it to perform a public task.
D) We have a legitimate interest.

How we store your personal information – Your information is securely stored. We keep personal and / or business contact details on a long-term basis unless consent is withdrawn. We will then delete your information (if applicable) by permanently opting out of mailing lists and / or permanently deleting if requested in writing.

Your data protection rights – Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at: hello@groundtransportgroup.com if you wish to make a request.

How to complain – If you have any concerns about our use of your personal information, you can make a complaint to us at: hello@groundtransportgroup.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Confidentiality – Information concerning the Client and their respective Client Records is stored securely and may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. When relevant we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties. In accordance with the Privacy & Electronic Communications (EU Directive) Regulations 2003 (PECR) we will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail without your consent. Any emails sent by this Company will only be in accordance with your consent in connection with the provision of agreed services and products and clients will be notified on each and every subsequent occasion they have the option to unsubscribe from future emails at any time.

Exclusions and Limitations – The information contained in Company literature and website is provided on an “as is” basis. To the fullest extent permitted by law, this Company: – excludes all representations and warranties relating to the goods/services and use of the website and its contents or which is or may be provided by any affiliates or any other third party including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and – excludes all liability for damages arising out of or in connection with your use of goods/services and the website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Payment – Cash or Cheque with Bankers Card, all major Credit/Debit Cards, Bankers Draft or BACS Transfer are all acceptable methods of payment. Our Terms are payment in full within thirty days. All goods remain the property of the Company until paid for in full. Monies that remains outstanding by the due date will incur late payment interest at the statutory [can contractually stipulate a reasonable alternative] rate of 8% above the prevailing Bank of England’s base preferential rate on the outstanding balance until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed £3000. In such circumstances, we are entitled to claim the prevailing statutory Late Payment charges and interest applicable to incurred debt recovery costs. Returned cheques will incur a £15 charge to cover banking fees and administrative costs. In an instance of a second Returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

Cancellation Policy – Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a £50 charge to cover any subsequent administrative expenses. Termination of Agreements and Refunds Policy [Example shown is for services] Both the Client and ourselves have the right to terminate the [Services/Goods] Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.

Availability – Unless otherwise stated, the [goods/services] supplied and featured on the website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through the website. Redistribution or republication of any part of the website or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from the website will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Variation of Terms – We have the right to vary these terms from time to time, providing reasonable notice is given.

• Logs – We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Links to/from the website – You may not create a link to any page of the website without our prior written consent. If you do create a link to a page on the website you do so at your own risk and the exclusions and limitations set out above will apply to your use by linking to it. We do not monitor or review the content of other party’s websites which are linked to from our website. Opinions expressed, or material appearing on such websites, are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices or content of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through the website yourself before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice – Copyright and other relevant intellectual property rights exists on all text relating to the Company’s goods/services and the full content of the website. This Company’s logo is a registered trademark of this Company in the United Kingdom and other countries. The brand names and specific services of this Company featured in literature and on the website are trademarked.

• Communication – Our contact details can be found via Company literature. This company is registered in England and Wales, Number 03079368 | VAT no: 970 3682 06. Our Registered Address is 107 Hindes Rd, Harrow, Middlesex HA1 1RU.

• Force Majeure – Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

• Waiver – Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

• General – The laws of England and Wales govern these terms and conditions. By accessing the website you consent to these terms and conditions and to the exclusive jurisdiction of the English & Welsh courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

• Notification of Changes – The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of our goods/services and the website will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis. These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.