As the independent watchdog for people travelling in London, London TravelWatch represent the voice of passengers. We use evidence to campaign to improve journeys, and advocate for all people travelling in London. Officially known as London Transport Users Committee, we were established in July 2000.

Transport for London announced they will be increasing fares by 5.9%. Michael Roberts, Chief Executive for London TravelWatch, said:

“Many Londoners are already feeling the pinch with cost-of-living pressures so this fares rise of 5.9% across TfL services will be challenging for many people.

More people use the bus every day in the capital than any other type of transport. Buses are used most by lower income Londoners, so we are particularly disappointed that these fares were not capped.”

London TravelWatch are sponsored and funded by the London Assembly, which is part of the Greater London Authority, and is independent from the transport operators. We deal with services operated or licensed by Transport for London, which includes: London Underground, London’s buses, Elizabeth line, Docklands Light Railway (DLR), Croydon Tramlink, Dial-a-Ride services, London River Services, Woolwich Free Ferry, Taxis, Private hire cars. Also most of the major roads in Greater London. In addition, we deal with services operated by: National Rail companies, Heathrow Express, Eurostar.