Amazon customers in Italy, the UK, and an additional U.S. city will soon have the option to get their packages delivered by a drone beginning in late 2024.

The Prime Air drone delivery system is expanding to international locations, and adding a third city in the United States by the end of next year— specific cities in the U.S. and abroad will be named in the coming months. The new locations add to our existing drone delivery operations in the U.S., where we’ve been using drones to safely deliver packages weighing up to five pounds in one hour or less, for almost a year.

In addition to the new delivery sites, Prime Air is unveiling the new MK30 drone design, which is quieter, smaller, and lighter, than previous models. We’re also announcing that drone deliveries will be integrating into Amazon’s delivery network, meaning drones will deploy from some Same-Day Delivery sites. In Italy and the UK, we will start integrating into some of our fulfillment centers, which will provide Amazon customers with faster delivery of an even greater selection of items. We will start with one site in each location and expand over time.

We are working closely with national regulators and international regulators, and communities in the EU, Italy, the UK, and the U.S., to develop this program. We have committed the necessary time and resources to build a safe and scalable service. We have refined the technology, and are now building the right infrastructure to ensure the service provides the ultimate convenience for our customers. We’ve also taken great care to ensure that our drones’ design philosophy and demonstrated levels of safety are setting a higher bar for safety across the commercial drone delivery industry, working closely with regulators to design to the highest standard set within those regulations.

We expect drone delivery to take flight in all three new locations by the end of 2024. Once available, eligible Amazon customers can opt in to drone delivery and choose from thousands of items that weigh five pounds or less—including household products, everyday essentials, beauty items, and office/tech supplies. More details on the cities to come.

The new MK30 drone will be faster, quieter, and lighter

Our newest drone, the MK30, is unlike any other drone. The new design can fly twice as far as previous Prime Air drone models, which will allow us to deliver to customers who live farther out from our fulfillment networks. The MK30 is quieter and will be able to fly in more diverse weather conditions—meaning customers can get super speedy deliveries even in situations like light rain, and hotter and colder temperatures. Our drones have a unique package delivery system, where packages are held inside drones during transit to protect their contents.

Like previous models, the MK30 will operate safely and autonomously, and are equipped with sense and avoid technology, which allows the drone to identify and avoid obstacles in the delivery area. The beauty of this system is it can sense and avoid objects that weren’t there the day before, for example, a freshly planted tree, or mobile crane moved into its path. 

Drone deliveries will now deploy from some Same-Day Delivery sites

Drone delivery will no longer only take place out of stand-alone Prime Air Delivery Centers, like those in Lockeford, California and College Station, Texas. Moving forward, we will integrate drones into the Amazon delivery network, so customers will have traditional delivery vans, Flex delivery vehicles, and Prime Air drones leaving from the same building.

In the U.S., the drones will operate out of some Same-Day Delivery stations, which are essentially smaller versions of our fulfillment centers that process orders for delivery on the same day they were purchased. These sites offer a selection of products that are well aligned with things customers want and need fast, and what drones can safely deliver. Think of products that fit the size and weight capabilities of the drone—like cold medicines and batteries—we place them close to customers at these sites, which enables us to deliver them at our fastest speeds, and now it makes sense to make deliveries even faster via drones.

The integration aims to help Amazon streamline the retail experience, create a safer and more sustainable delivery model, and deliver products more quickly.

What’s next?

We’re developing drones that can fly thousands of times and deliver millions of packages annually for customers. With each delivery we make, we earn additional customer confidence in our service. We’re focused on bringing ultra-fast drone delivery to as many Amazon customers as our technology can safely enable. We’ll soon be taking flight from new cities, countries, and continents. Stay tuned for more details and updates in the coming months.

Working with policymakers

Amazon has been working closely with regulators and governments around the world to expand drone delivery. Here’s what they have to say about the exciting expansion of our program in Italy and the UK:

“The future has arrived in Italy. Being chosen by a global player such as Amazon is further confirmation of the strategy pursued by ENAC (the National Civil Aviation Authority), to push for innovation of advanced air mobility in the aviation industry, creating a national ecosystem favorable to the safe development of new services. Italy’s experience will be an inspiration and support for safe operations in the rest of Europe,” said Pierluigi Di Palma, President of ENAC.