We have an exciting opportunity for experienced Operations professionals at any level to join us! Members of our Operations Team will be responsible for the day-to-day running of REAL Transfers’ operations, ensuring REAL’s exceptional standards of customer service are met at all times.
Key responsibilities will include (but are not limited to):
- Playing a lead role in working with our key corporate clients and suppliers.
- Being responsible for dispatching transfers to drivers and ensuring bookings are managed properly with no issues - this involves monitoring flight landing times.
- Ensuring client bookings are managed accurately and effectively as well as resolving any questions they may have either by phone or by email.
- Assisting in financial administration when required. This will include raising sales invoices to the various clients.
- Helping to interview potential drivers ensuring they have the right attributes to work for REAL.
- Ensuring driver paperwork is maintained and kept up to date thereby complying with TFL regulations and legal requirements.
- Assisting in identifying social media opportunities to promote REAL.
- Assisting the New Business Director in chasing up potential leads.
- Attending promotional events with other members of the REAL team when required.
- Taking the initiative to research events, news articles and other relevant information that could positively impact REAL.
Our ideal candidates will make getting to know our business a priority, buying into the high-quality customer service ethos of our organisation. If you want to join a dynamic, fast-growing organisation where you can get stuck in and develop your career, REAL is the place for you!
Please use the 'Apply now' form to send your CV and cover letter to for more information. We’ll look forward to hearing from you.
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